Consumer Reports Gives High Marks to Credit Unions

YONKERS, N.Y.–Credit unions earned some of the highest marks for service that Consumer Reports has ever given to an industry in its recent financial services series, “Bank & Credit Union Buying Guide.” The ratings are based on more than 74,000 bank and credit union ratings.

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“Credit unions are among the highest-rated services we’ve ever evaluated, with 93% of their customers highly satisfied, on average, vs. 69% for the four biggest national banks,” said Jeff Blyskal of Consumer Reports, in a statement. “That satisfaction is driven by good customer service, not surprising when you consider that credit unions are owned and managed by their members.”

In addition to being highly ranked for service, Consumer Reports also recognized credit unions for low costs on the products and offered praise for the role CUs play in their communities.

Section: Standard
Word Count: 230
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Copyright Year: 2019
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