Consumer Reports Rates Credit Unions Highest For Service

consumer reports

YONKERS, N.Y.—Consumer Reports has ranked the best and worst industries and companies for customer service, and credit unions have come out on top.

Consumer Report’s latest survey rates credit unions No. 1 for service, scoring CUs a 90 out of 100. The publication also said that the “best of the best” is the $11-billion Schoolsfirst FCU, in Santa Ana, Calif.

Auto insurance came in second, with USAA tops in this group. Brokerage firms were third with a score of 86. Pharmacies scored 85, and fast food restaurants were fifth—Chick-fil-A is first with McDonald’s the big loser here.

The results are based on surveys collected over the last three years. Industries are scored on a scale from zero to 100, with 100 being perfect customer service.

Section: Standard
Word Count: 193
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Copyright Year: 2019
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