MADISON, Wis.–The Filene Research Institute and CU Direct have partnered to publish a new “Digital Lending Playbook.”
“Opportunities abound for credit unions to carve out a presence in the digital lending space,” Filene said. “This can be in the form of protecting the $351 billion in current credit union consumer loans or capturing some of the estimated $1 trillion in loans positioned for digital lenders. Before attempting that long-shot towards the goal post, credit unions can benefit with a strategy, especially one that leverages their unique strengths as they navigate the transition to digital lending. The digital lending playbook provides insights for credit unions on their path to digital lending.”
Content in the Playbook is organized around five “plays,” including Attitude is Everything; Know What’s Important; Frictionless Lending: A Real Help or Potential Pitfall; Human Touch Vs. Digital Touch, and Integration is Not an Afterthought.
For more info, go here.