WASHINGTON—During a “listening session” with the Department of Justice (DOJ), NAFCU and more than a dozen member credit unions urged the DOJ to provide guidance on website accessibility requirements under the Americans with Disabilities Act (ADA).
NAFCU said it has been active on this issue for more than a year and secured the listening session as a way for credit unions to provide direct feedback on the issue to the DOJ.
During the session, credit unions shared with the DOJ costs incurred defending themselves against ADA website accessibility lawsuits, the costs of maintaining websites and testing for website accessibility flaws, and trends and data from the credit union insurer perspective.
While NAFCU said it strongly supports the protections of the ADA, it reiterated its position such efforts are best achieved through clear guidance and standards for website compliance, not through “meritless and costly lawsuits.”
NAFCU noted that beginning in fall 2017, credit unions across the country started being targeted by “meritless” lawsuits under the ADA due to unclear website accessibility requirements. The trade group has filed 16 amicus briefs in seven different states to support credit unions targeted by ADA website accessibility litigation.
NAFCU Executive Vice President of Government Affairs and General Counsel Carrie Hunt, Director of Regulatory Affairs Ann Kossachev and Regulatory Affairs Counsel Kaley Schafer attended Monday's listening session.