PITTSBURGH–Clearview FCU here has introduced its membership to “Pepper,” which it said is the world’s first social humanoid robot able to recognize faces and basic human emotions.
Pepper was created by SoftBank Robotics and is optimized for human interaction and is able to engage with people through conversation and touch screen, according to Clearview.
“We purchased Pepper because it was a different way to engage consumers through technology. It is a new and innovative approach to communicating our story and showcasing solutions to help our members enjoy a better life in an entertaining way,” said Clearview FCU CEO Ron Celaschi. “Clearview is dedicated to exploring the use of the latest technology for our members’ everyday banking needs. Pepper provides a unique demonstration of our commitment – what better way than through the voice of a robot.”
The nearly four-foot tall Pepper can speak 15 different languages and will be accompanying staff to various events. It can currently be found in Clearview’s Moon Township, Penn. Financial Center lobby talking about available solutions, the history of the organization and even the weather, the credit union said.
“Pepper is also kid-friendly and provides a variety of different games and interactions, including dancing, to make any member feel welcome,” according to Clearview FCU.