ST. PETERSBURG, Fla.–PSCU has announced a partnership with Equips, a company specializing in equipment management for financial institutions.
Credit unions utilizing PSCU’s ATM Managed Services program can realize a first-year average cost savings of up to 20% versus traditional maintenance contracts as a result of the CUSO’s relationship with Equips, according to PSCU.
“There are numerous challenges typically associated with managing and servicing an ATM fleet, including management of multiple service vendors, software maintenance requiring a remote connection or site visit, and effective hardware maintenance that minimizes downtime,” said PSCU. “Equips works with clients to consolidate all of their maintenance contracts into an annual agreement offering a central management platform to efficiently manage their ATM equipment maintenance. This includes most types of ATMs with varying functionalities.”
Benefits of working with PSCU and Equips on ATM managed services include:
- Consolidation of ATM maintenance contract into a single monthly agreement with PSCU
- Management of the maintenance of ATM equipment through a central Equips platform with PSCU management
- PSCU management and oversight of most maintenance needs
- Regular performance tracking and review for all vendors, expanded vendor options and identification of cost-saving opportunities
“Equips’ strategic approach to equipment maintenance, and ability to consistently provide reliable and cost-effective services, has earned them an outstanding client retention rate,” said Dan Ruppe, Head of ATM, Debit and Prepaid Payment Solutions for PSCU. “This partnership will enable us to provide our owners with the best service for their ATM equipment in their geographical area.”
According to PSCU, Equips already has an established client base, including several PSCU-owner credit unions that are pleased with their service levels. According to Lori Reiss, Manager, ATM & Debit at BCU in Vernon Hills, Ill., “Equips saved BCU over 20% on the maintenance of our ATM network, and the level of service on our machines is significantly better than it was before working with them.”
“Equips strives to add value with our unbiased consultative services,” said Adam York, President of Equips. “Our clients benefit from our expertise and data collection, which helps drive decision-making on long-term equipment strategies. Our more than 400 vendor relationships offer our clients options for vendors and provide an unbiased voice for equipment performance reviews.”
PSCU ATM Managed Services include ATM maintenance and cash replenishment and will be available in early Q3 2018.