Member Relations Manager


Type: Full Time

Location: Nashville, Tennessee


Volunteer Corporate Credit Union is seeking a candidate to provide direct contact with potential, new and existing members via telephone and personal contact to initiate member development and promote sales of company products and services.  Implement telemarketing techniques to assist with marketing efforts and sales program.  Provide installation and training support on product and services.  Assist with short and long-term goals, objectives and priorities for member development, marketing, market research, and public relations functions.

PRIMARY RESPONSIBILITIES:                                                       

Provide direct marketing/sales contact to potential, new and existing credit unions through telephone, written communication and personal visits to develop and maintain member relationships, increase transaction, investment and correspondent business.

Develop member relationships and make sales presentations to potential, new and existing members, management, staff, boards, chapter meetings, etc. to promote and sell services and products.

Provide follow-up telephone calls and visits to maintain positive relationships.

Develop and prepare proposals to enhance credit unions’ efficiency through utilization of VolCorp’s products and services.


Bachelor's degree in Marketing, Public Relations, Finance or equivalent years relevant experience plus 4 years progressive marketing, public relations or financial industry experience requiring effective sales skills.


Extensive travel required – 50% (including extensive driving)

Medical, dental, vision, short term disibility, vacation, 10 paid holidays per year, sick leave anbd 10% company contribution to retirement plans.

VEVRAA Federal Contractor

Equal Opportunity Employer, including disability and veteran

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