Consumers CU Selects Lumin Digital to Provide Solution

SAN RAMON, Calif.–Lumin Digital – a PSCU company – announced Consumers Credit Union in Kalamazoo, Mich. has signed a multi-year agreement for Lumin Digital’s cloud-based platform as its digital banking solution for both retail and business banking for desktop and mobile. Consumers is the first credit union to partner with Lumin Digital, which announced its new platform in April 2018, the company said.

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“Lumin Digital will provide us with a nimble digital platform and the ability to quickly implement new functionality for members by using micro-service technology,” said Kit Snyder, president and CEO of Consumers CU, in a statement. “We chose Lumin Digital as our digital banking provider after building a trusted relationship with key individuals at the company, who all have tremendous experience in the space. Additionally, we saw this partnership as an opportunity to leap forward in the industry, given Lumin Digital’s technology is on par with companies like Amazon, Google and Netflix.”

The $1.1-billion Consumers CU has approximately 95,000 members and has experienced steady average growth of more than 18% for each of 35 consecutive years.

‘Ideal Fit’

“Consumers is one of the fastest growing credit unions in the U.S. and known as a leader in the industry. The organization’s focus on technology and great service makes it an ideal fit for Lumin Digital,” said Jeff Chambers, president of Lumin Digital. “The credit union hires smart, ambitious, idea-oriented talent who recognize that a critical element to bringing new ideas to life – and growing business – is the need for underlying technology to support digital engagement.”

PSCU said that as a cloud-based digital banking platform built using market-leading technology, Lumin Digital provides its owner credit unions with a “tightly integrated and customized experience that rivals the offerings available from the big banks. In creating a truly personalized journey, Lumin Digital delivers credit unions enlightened engagement, increased value and deepened relationships, all at secure speed with minimal risk.”

“Providing an unparalleled member experience is paramount in everything we do as a part of the PSCU family,” added Chambers. “We are proud to partner with Consumers and celebrate the opportunity to contribute to the credit union’s growth strategy.”

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Copyright Year: 2019
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