Heritage Family CU Selects Lumin Digital Platform

RUTLAND, Vt.— Heritage Family Credit Union has chosen Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for both retail and business banking. 

The credit union signed a multi-year agreement with Lumin Digital—a PSCU company—to provide its nearly 35,000 members with desktop and mobile banking services starting this fall. 

The announcement comes shortly after PSCU’s 2019 Member Forum, marking the one-year anniversary of Lumin Digital’s launch in 2018, Lumin Digitalnoted.

“The formation of Lumin Digital was announced at PSCU’s annual Member Forum in April 2018. As a PSCU company, Lumin Digital’s offering provides seamless access to a wide array of PSCU platforms and services, including card services, data analytics and contact center support.Heritage Family has also signed an agreement with PSCU for bill payment services,” Lumin Digital said in a statement.

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Tight Integration

“In today’s interconnected world, credit unions must be prepared to provide their members with exceptional digital banking solutions and offerings. Lumin Digital’s platform – which tightly integrates banking and payments capabilities – helps differentiate the experience a credit union delivers to its members,” added Chuck Fagan, president and CEO of PSCU, in a statement. “Digital banking is one of the many areas PSCU focused on during our 2019 Member Forum in order to arm our owners with the information, services and solutions they need to succeed in a digital banking world, so this announcement is very timely.”

Founded in 1956, Heritage Family said it is dedicated to providing friendly, personable, high quality services for its membership.

“We decided to collaborate with Lumin Digital and PSCU in order to provide our members with the best possible digital banking solution and services available,” said Matt Levandowski, president and CEO of Heritage Family. “Our members and their expectations are transforming faster than ever, and we were in search of a partner that could personalize the member experience like never before. We found this in Lumin Digital. Its solution will help our members not only save time and money, but also offer a more complete snapshot of members’ financial portfolio from their computer or mobile device.”\

Personalized Journey

“As a cloud-based digital banking platform built using market-leading technology, Lumin Digital provides members of PSCU owner credit unions with a tightly integrated and customized experience that rivals the offerings available from big banks. In creating a truly personalized journey, Lumin Digital delivers credit unions enlightened engagement, increased value and deepened relationships, all at secure speed with minimal risk,” Lumin Digital said. 


For info: LuminDigital.com.

Section: Standard
Word Count: 602
Copyright Holder: CUToday.info
Copyright Year: 2019
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URL: http://www.cutoday.info/THE-market/Heritage-Family-CU-Selects-Lumin-Digital-Platform