THE feature

FRISCO, Texas–Is a recession really coming? What do the upcoming elections mean? Why do people let social media drive them to spend money they don’t have? Some answers to those questions and many more across a wide range of subjects were offered to credit unions here—but not before CU executives were given some questions of their own to answer. 

LOMBARD, Ill.—Top-performing credit unions clearly understand two things: they can’t cut their way to success, and most aren’t all that concerned about net interest margin.

LAKE FOREST, Ill.—Free checking is in the “coffin,” according to one new report, which has found a rapid acceleration in the number of credit unions eliminating their free checking offerings.

ONTARIO, Calif.—Are negative interest rates ahead? One economist is telling credit unions to at least be prepared for the possibility, while also offering some other caution flags to be watching.

BOSTON—Account takeover fraud is ramping up to an “industrial scale,” according to one analyst who says many financial institutions are not prepared to defend against “Fraud, Incorporated.”

EDEN PRARIE, Minn.—Should your credit union partner with a coffee shop, an urgent care provider or even a bar to drive more traffic to your branch or just create more awareness?

BROOKLINE, Mass.–Few in credit unions today remember the name Richard Mangone, even though he was once among the “celebrity” names in CUs and eventually the subject of national news. Nearly three decades after causing one of the biggest fraud cases in CU history, after being arrested and going on the run, and after serving 20 years in prison, Richard Mangone has a story he wants others to hear–and learn from. 

LAKE FOREST, Ill.—Following a new study that revealed many banks and credit unions are sharing inconsistent and often inaccurate information on their fees via their websites and call centers, a new report has now found overdraft information is not shared at all by many FIs in their digital media.

SANTA ROSA, Calif.—Serving the legal cannabis industry may take North Bay CU from $50 million in assets to more than $500 million in the next five to 10 years.