THE feature

ARLINGTON, Va.—What’s going on with the recent wave of attacks by banks on credit unions? It’s likely the bankers are seeking to prompt NCUA to more closely scrutinize CUs, but it’s also likely the effort will fall short of that goal, several people are saying.

BELLEVUE, Wash.–Twenty-five years ago today Amazon was incorporated. And since July 5, 1994, huge technological changes have occurred that many have forgotten—or may not have ever known or heard of in the first place.

DOWNEY, Calif.—What can a “frictionless,” easy-to-use and fast online mortgage application do for a credit union? A lot, according to Financial Partners CU here, which reports members are completing applications in less than 10 minutes.

DES MOINES, Iowa—It’s time more credit unions change the way they train staff to defend against cyber threats—and one area needing greater attention is mobile device usage, asserts one security expert.

BERRIEN SPRINGS, Mich.—There’s nothing wrong with nepotism in hiring, according to one CU. In fact, it insists a credit union is doing itself a disservice by having a “no-nepotism” policy.

ONTARIO, Calif.—The auto buying model is transforming, not only in the migration to online shopping and purchases, but in how dealers and automakers are integrating their offerings, and credit unions that don’t recognize and respond to the shift are going to lose loans, asserts one automotive industry expert.

WASHINGTON–The Federal Credit Union Act turns 85 today–but only thanks to a late reprieve. And while much has changed from the days when loans were capped at $50 and regulatory oversight was provided by the Department of Agriculture, other things have remained remarkably consistent, including opposition from bank groups. 

LAKE FOREST, Ill.—As expected, overall financial services overdraft revenue ($32.9 billion) was down in the first quarter of 2018. But what was not predicted is the size of the drop, says one economist, who notes credit unions experienced their first Q1 OD revenue decline in five years.

ATLANTA—CFOs inexperienced in managing through a rising rate environment could make the kind of mistakes that are the differences between growing and being forced to merge, according to one expert.