MOON TOWNSHIP, Penn.—Do consumers prefer listening to a robot talk about financial services rather than a member service rep or teller?
WASHINGTON—The current rising rate environment in which spreads are slim demand credit unions take additional risk to manage the bottom line, says Evan Clark.
KURDISTAN, Northern Iraq–The World Council of Credit Unions is seeking to embark on a plan to charter credit unions in one of the most conflicted regions of the world as part of an effort to improve the lives of people living in refugee camps here.
ALEXANDRIA, Va.—Assessing what led to the corporate credit union crisis 10 years ago, Michael Fryzel said mismanagement and total disregard for fiduciary responsibility was “rampant” among credit unions’ credit unions.
LOMBARD, Ill.—It’s time credit unions improve their processes for making small business loans if they are to capitalize on the growing MBL demand, says Raddon.
FALCON HEIGHTS, Minn.—Saying it recognizes just how much auto lending is going to change in coming years as the result of ride sharing services and autonomous vehicles, SPIRE Credit Union has announced a new partnership with HOURCAR that is also aimed at raising awareness.
ST. PETERSBURG, Fla.—Instead of passing the donation basket, some churches in England are handing around the digital collection plate—and the new cashless, contactless payments approach to accepting donations is working very well.
BIRMINGHAM, Ala.—The IRS has now issued interim guidance on how tax-exempt organizations will comply with the new excise tax that was part of the Tax Cuts and Jobs Act—and Dennis Dollar says federal CUs have dodged a bullet with the new 92-page document.
MILFORD, Conn.—Getting the right employees into the right spots goes a long way toward making the team productive and–not surprisingly–the credit union more effective, says one CEO who is using a tool to do just that.
POWAY, Calif.–America’s attention will turn to romance and even love today, and while thoughts will be of that “special someone,” should love also apply to that special job? And can members really love a financial institution?