SAN FRANCISCO– Better Branches Technology, a provider of branch visitor queuing, self check-in kiosk, mobile appointment booking tool, and branch appointment calendar software for credit unions, announced the development of a new module for their Better Lobby Solution designed to assist in the queuing and servicing visitors for branch video meetings. The new module was designed in collaboration with LAFCU in Lansing, Mich., and will be installed in their branches in the first quarter of 2015.
Better Lobby/Video Meeting Module will enable branches that are equipped with Better Lobby/New Accounts and video meeting equipment to provide service to members by expert staff (i.e., Mortgage, Investment, Consumer lending) from any other location equipped with video technology, the company said. “The implications for service enhancement, staff utilization improvement and branch cost reduction are significant. Video Meeting Queue Module is also compatible with other Better Lobby modules including the Mobile Appointment Booking Tool and the Branch Appointment Calendar (staff facing).”
For info: www.betterbranches.com.