NEFCU Selects Fiserv as Core Processor

LONG ISLAND, N.Y.—NEFCU has selected Fiserv as its new core processor. The company said the decision will help “drive innovation in an increasingly digital banking environment.”

“NEFCU, one of the largest credit unions in the region at $3 billion in assets, was driven to work with a fintech leader to accelerate its business strategies,” Fiserv said in announcing its selection. “The credit union selected the DNA core account processing platform from Fiserv for its ability to integrate other solutions through its open architecture and APIs, and its ability to service all loan types from a single system.”


Fiserv said the move will also enable the credit union to elevate the member experience, facilitate the planned introduction of self-service kiosks and enable branch staff to more easily expand member relationships.

The Goal

“Our goal is to become the financial institution technology leader on Long Island, and we wanted a core platform that could help us achieve that goal,” said John Deieso, president and CEO of NEFCU. “We needed a core platform that was future-oriented, and a partner committed to continuous investment in its technologies.”

According to Fiserv, DNA is a modern, unified core account processing platform that provides a holistic view of member relationships, enabling financial institutions to deliver personalized services and more relevant product offerings.

As part of the move to Fiserv, NEFCU has also selected a number of other integrated solutions, including content management and wire transfers, in addition to its existing suite of Fiserv solutions.

Evolving Expectations

“Credit unions are continually looking for ways to meet the rapidly evolving expectations of their members,” said Vincent Brennan, president, Credit Union Solutions, Fiserv. “The right technology can position them to meet those expectations and drive growth as a result. We look forward to enabling the continued innovation of NEFCU as they meet the needs of members for years to come.”

Section: Standard
Word Count: 384
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Copyright Year: 2019
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