SALT LAKE CITY–POPin Video Banking Collaboration, a provider of a interactive mobile video banking solution, has changed its name to POPio Mobile Video Cloud. The company said the move reflects its evolution as the premier platform for providing point-of-purchase (POP) experiences consumers can easily move in and out of, "seamlessly blending physical and digital interactions across all channels by utilizing the mobile video cloud."
“Mobile and video technology working together is the future of financial services,” said POPio Mobile Video Cloud founder and CEO Gene Pranger, who created the concept of video banking in 2008 and now POPio as the completion of that vision, the company said. “With POPio, we’re taking hold of that future, allowing consumers to touch base with financial experts entirely at their convenience—to pop ‘in’ and ‘out’—whenever and wherever they choose.”
The company added, "Ushering in a new era of self-service, POPio Mobile Video Cloud’s patented platform merges face-to-face video chat with real-time digital collaboration between customers and financial representatives, allowing customers to access branch services and complete nearly all banking needs through the mobile video cloud and from personal mobile devices—including document approvals and applications, ID verifications, consultations and more—removing the need for either party to be in a physical branch or office."
The company said it has also added a number of new CU clients, including:
- Chaffey Federal Credit Union
- Decatur Earthmover Credit Union
- First Credit Union
- Providence Federal Credit Union
- River Valley Community Federal Credit Union
- SouthPoint Financial Credit Union
POPio Mobile Video Cloud noted it was also honored with a “Best of Show” award during the CUNA Technology Council Conference Awards Program. The distinction, determined by industry expert panel ratings and audience feedback, recognized POPio among more than twenty Speed Round competition participants, as the leading innovative, state-of-the-art solution for driving revenue, engagement, growth, efficiency and cost-efficiency for credit unions.