THE 'tude

Every organization should have a computer incident response plan intended to serve two major purposes: to recover business functions as quickly as possible and to analyze what happened in order to take affirmative steps to decrease the chances of it happening again. 

Recently, I reviewed a presentation about how to invest in a rising interest rate environment.

When you go to a car dealer your intentions are never to pay the sticker price or the price you are told it would take to drive it out the door.

Many credit union strategic planning sessions close with an objective or central idea that reads, somewhere along the lines of “Expand our digital reach to members,” or “Design a credit union-wide digital experience,” or “Increase members’ digital engagement with our credit union.”