THE 'tude

Now more than ever, credit unions must have a foundational grasp of the characteristics, values and beliefs that should be considered when formulating attraction and retention strategies aimed at specific generational targets. 

Not sure why there is so much attention to so-called “fake news” when the real news is so much more entertaining, confounding and frustrating. Here’s a sampler:

Let’s be honest: for most institutions, bill payment, transfers and other types of money movement are just a checkbox on a list – or even worse, multiple checkboxes on a list.

You never know from what corner of the world you might hear an observation made that changes how you think about something.

No true credit unionist ever forgets when they were a wee lass or lad and went away to Camp Credit Union, where they would gather under the stars at night next to a glowing cooperative campfire before there would be a hush, and a wizened camp counselor in an Ed Filene replica fedora would share the CU genesis story of the New Hampshire mill workers and the formation of the first credit union.